Cancellation & Refund Policy

1. Cancellation Policy

We understand that plans can change unexpectedly. Below are the details of our cancellation policy:

• Cancellations made more than 14 days prior to the check-in date will receive a full refund.
• Cancellations made between 7 to 14 days prior to the check-in date will incur a 50% cancellation fee.
• Cancellations made less than 7 days prior to the check-in date will not be eligible for a refund.

2. Refund Policy

Refunds will be processed within 7 business days from the date of cancellation. The refund will be credited to the original mode of payment.

Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.

3. Non-Refundable Rates

Certain rates or special promotions may be non-refundable. Please refer to the specific terms and conditions for each rate plan at the time of booking.

4. Contact Us

If you have any questions regarding our cancellation and refund policy, please do not hesitate to contact our customer service team at:

or email us at [email protected].